Spindog Casino is an international casino where registration is not as hard as you might think. In this guide, we cover the main information about this casino, the step-by-step registration process, restrictions and problems with entering the account, and general safety tips on online casino play.
Spindog Casino Review
This dog-themed platform features various casino games in total more than 10,000, including different types of slots, from classics to video slots, RNG table games, and live dealer games. The games are by the most popular game developers on the market, such as Pragmatic Play, BGaming, Novomatic, Yggdrasil, Evoplay, Betsoft, and others.
The casino offers many promotions that include Spindog welcome offer, Yappy hour, Hustle Like a Hound, among others, and a VIP club called “The Dog House”, which consists of 8 tiers. There are also daily and weekly tournaments, like Betsoft crash race, Big Sunday Blast, and other seasonal tournaments.
Although we know about the game library and promotions, and the bonus terms are clear, the site does not display its gambling license or founding year, which raises questions about its safety. However, players’ reviews on Trustpilot say that the casino pays out and is safe, but the customer support is slow, and some waited for answers for long hours.
Registration Process at Spindog Casino
How to Sign Up Step-by-Step
When you enter the site, you will see the welcome bonus pop-up message, which tells you to sign up. Of course, you can sign up immediately or click on “X” and first browse the platform and register later. If you like Spindog Casino’s offerings, here is how you can register:
- Click on the “Join Now” blue button at the top right corner of the screen.
- The window will appear, which shows “Sign Up” and “Log In” sections.
- If you are a new player, fill out the registration form within the “Sign Up” section. You will need to enter your email address, create a password, your date of birth, the phone code (based on your country), and your phone number. Make sure the information you provide is correct, because you will need it later.
- Read the terms and conditions and privacy policy. If you agree to them, tick the box and click on the blue “Sign Up” button below the registration form. The verification link will be sent to your email address.
- The “Welcome Aboard” message appears, and you can click on “Play Now” or the “X” button.
- The deposit window will appear, where you can select whether to claim the first deposit bonus of 150% deposit match up to £900 (or currency equivalent) and 150 Free Spins. Read the bonus terms to understand what you are claiming.
- If you choose to activate the welcome offer, then enter the deposit amount of at least £20 or its currency equivalent in USD, CAD, AUD, EUR, or cryptocurrencies, including BTC, TRX, XRP, USDT, DOGE, and LTC.
- The available payment methods vary based on the region and generally include credit and debit cards and cryptocurrencies. Use the one that is most convenient for you and claim the welcome offer.
The registration process is the same for both mobile and desktop. You may set two-factor authentication (2FA), which double protects your account.
Once you register, you can fill out additional details, such as your name, city, and verify your identity, within your profile page, which is located at the bottom left and top right of the site. Though there is no mention of KYC (Know Your Customer), players mention in Trustpilot reviews that they still needed to verify their identity and provide multiple documents, including ID, utility bill, proof of address, among others.
If you have already made an account, then you can just click on the “Log In” button next to the “Join Now” button on the top right of the site and enter your email address and password.
Restrictions & Login/Registration Issues
Geo Location
You won’t be able to enter the site if you’re playing from a restricted region, as the site automatically blocks you. Even if you use a VPN, the winnings will be confiscated once you verify your identity. Even if Spindog Casino lets you enter, it’s up to you to follow your country’s laws and not play if online gambling is illegal.
Unfortunately, Spindog Casino does not have a list of blocked countries, though it mentions that only players who are from countries where online gambling is allowed are accepted and that in these regions, bonuses are not available: Bulgaria, Macedonia, the Republic of Moldova, the Philippines, Sierra Leone, Spain, Belarus, and Ukraine.
Account Restrictions and Other Issues
The key restrictions, which are common among online casinos, are that you are not allowed to have more than one account and must be over 18 years old. The platform won’t let you register if you enter a date of birth that makes you less than 18. Additionally, the site also does not let you in if you enter an invalid phone number or a password less than 8 characters long.
A very popular issue that you may encounter, which happens to all of us, is forgetting your password. The steps you can take in this case are:
- During login, click on “Forgot your password?”. The site will take you to another page.
- Send unlock instructions to yourself via email by pressing “Reset Password” that is displayed in blue in the middle.
- Resend the instructions if you haven’t received anything, and check your spam folder.
- Contact customer support if you have not received anything. Do the same if you haven’t received the code when using 2FA.
Customer Support Options
For questions, you can use Spindog Casino’s live chat, which they say works 24/7, but many players have complained about customer support answering slowly.
Another customer support option is their email address: [email protected]. However, we fear this option will be slower. Just in case, glance over the FAQ page, and maybe you quickly find answers to your questions.
Safety Tips for Online Casinos
- Use strong passwords that contain different types of symbols and are unique to the site. Don’t use your name, the date of birth, or “12345678” type of passwords.
- DO NOT create the password for the online casino that is the same as your online bank or crypto wallet.
- Use 2FA (two-factor authentication) to protect your account even more and not let hackers access your data (easily, at least).
- Don’t use public wifi, as hackers can access your computer and data using wifi and then hack you.
- Never share your account or credit card information, and always log out of your account, especially if you are using somebody else’s device, even if you trust them, because they can also get hacked.
- Read players’ reviews on different sites like Trustpilot, Reddit, or other social media platforms. The positive reviews are a good sign that the online casino is safe, but keep in mind that some of them might be fake.
- Only play on licensed online casinos, with a license that can be verified on the official website of the regulator.
